DirecTV apologizes. Sort of. And an Mini-Update to Boot.

If you’re a subscriber to DirecTV and its NFL Sunday Ticket Superfan service, you’re eligible to watch games online through Supercast. Now on Sunday, I and many subscribers had difficulty accessing the site. I chronicled this twice on Sunday. I’ve sent e-mails to their public relations department to get an answer, but so far, no response. But I did get this form letter via e-mail today:

September 11, 2007

Dear Valued SuperFan Customer,

Unprecedented demand for the NFL SUNDAY TICKET™ Supercast™ function caused technical difficulties that prohibited some subscribers’ access to the online games this past Sunday. If you were unable to access the online games, we sincerely apologize for the inconvenience. We are excited that so many fans want to experience this brand-new feature and have corrected the issue to ensure that all future Sunday games will be accessible online through the NFL SUNDAY TICKET Supercast feature.

With NFL SUNDAY TICKET Supercast, you get live streams of every NFL SUNDAY TICKET game right on your PC, anywhere in the world*:

  • Live streams of every NFL SUNDAY TICKET game, plus the RED ZONE CHANNEL™
  • Real-time player and team stats and scores
  • Highlights from every game as they happen

We’d like to thank you for being an NFL SUNDAY TICKET SuperFan™ customer, and we will continue to make improvements to our service to bring you the best NFL SUNDAY TICKET and DIRECTV experience possible.

Sincerely,
The DIRECTV NFL SuperFan Team

To be honest, it doesn’t explain why it happened or how many people tried to access the site. In addition, I asked DirecTV if it plans to increase the amount of servers for Week 2. If I get an answer, I’ll certainly let you know. Very frustrating.

I’ll give you a few links here as well.

The TBS Hot Corner has launched on MLB.com. This is a broadband daily show that will focus on the baseball pennant races and then during the postseason, be a compliment to TBS’ coverage, similar to what TNT’s Inside the NBA Extra was on NBA.com. Today’s edition is hosted by Heather Catlin who was on the North Carolina Tar Heels volleyball team, employed by FSN South and quite an attractive woman. Anyway, if she gets featured on TBS this October, I would not at all be unhappy.

The Spots Media Blog notes that both Sunday and Monday Night Football had lower rated debuts this past weekend than last season.

The shotgun formation, the overuse of TV news helicopters, the new Washington Redskins cheerleader outfits (they look great!) and a whimsical look at the fall TV season are just part of what Gregg Easterbrook is writing about in the latest edition of Tuesday Morning Quarterback (which I notice is being published in the afternoon, Eastern time, so can it really be called “Tuesday Morning Quarterback”?).

I guess that will do it for now. I’ll be back Wednesday.

About Ken Fang

Ken has been covering the sports media in earnest at his own site, Fang's Bites since May 2007 and at Awful Announcing since March 2013. He provides a unique perspective having been an award-winning radio news reporter in Providence and having worked in local television. Fang celebrates the three Boston Red Sox World Championships in the 21st Century, but continues to be a long-suffering Cleveland Browns fan.

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