Finally, the Boston Globe has heard from DirecTV and its explanation is still not sufficient, but it’s something. Reid Laymance has a short statement from a spokesman.
“We experienced some temporary technical difficulties early this morning that resulted in some channels not being available to customers. The majority of our channels were not affected and we have since corrected the problem. In the case of the Red Sox season opener, we were able to bring the NESN channel back up at the top of the seventh inning. ESPN2 came back on later, after the game was over. (Customers who have NESN or ESPN2 in HD were able to see the entire game.) We deeply apologize for any inconvenience this may have caused our customers – and particularly Red Sox Fans. ESPN2 is planning to carry a repeat of the game at 2 p.m.”
Some temporary technical difficulties? What were they? It’s not a very good explanation.
